Registration Customer Service

Registration Customer Service staff is responsible for answering emailed questions from the public about Anime Boston registration, whether in general (rates, policies, etc.) or specific (e.g. determining a person's registration and payment status). Turnaround time on answering questions should be kept to a couple of days at most.

The Anime Boston website has extensive FAQ's and other information; and the pre-registration system will allow attendees significant ability to check their own status. The availability of this existing information should greatly assist in this job.

As with all Registration staff, Registration Customer Service staff must assist with the operations of the Division, specifically:

• Taking registration information and payment at-con
• Taking registration information and payment at pre-registration events around the Boston area and at other conventions, as able. (Being able to make one or two events, for a few hours, is sufficient.)
• Checking ID and issuing badges to preregistered attendees at the convention.

All staff are required to read the forums at least once a week, and it is best to read the staff forums for all convention departments to familiarize yourself with all areas of the convention.

All staff are required to help with the post-con pack-up after the convention ends on Sunday, unless pre-approved to leave early at the time of hire.

To Apply:

• Review our Staff Guidelines.
• Fill out our Application Form.