Staff Position Details
Registration Chief of Staff
The Registration Chief of Staff is responsible for the needs of all registration staff pre- and at-con. Responsibilities include compiling the staff schedule, tracking staff hours, coordinating lunch breaks, and adjusting staff duties (booth, express pass, Dealer's Room, line control, etc) based on needs and preferences. The Chief of Staff will track and distribute selected division supplies and staff food cards, as well as reporting staff performance (positive and negative) to the Director following the convention and making recommendations on returning staff applications.
The Chief of Staff is also responsible for training and delegating tasks to the Assistant Chief(s) of Staff, under the direction of the Director/Assistant Director(s).
Any HR-related issues observed by and/or reported to the Chief of Staff should be documented and escalated if necessary.
As with all Registration staff, the Registration Chief of Staff must assist with the operations of the Division, specifically:
- Taking registration information and payment at-con
- Taking registration information and payment at pre-registration events around the Boston area and at other conventions, as able
- Checking ID and issuing badges to preregistered attendees at the convention
As the Registration Chief of Staff has access to confidential attendee records, an applicant's references and experience must recommend this trust.
All staff members are also required to adhere to the Staff Guidelines.