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Volunteers FAQ

These are Frequently Asked Questions regarding our Volunteers team. Please review them and if your question still isn't answered, feel free to ask on our forums.

  1. Do I need to pre-register before signing up as a volunteer?
  2. How will I get my reimbursement?
  3. Do I need to buy a Convention Membership in order to sign up as an one-day volunteer?
  4. If I only want to be an one-day volunteer, how do I get to the Volunteer HQ without a Convention Membership?
  5. Do I have to pay to become a volunteer?
  6. Is crash space available Thursday night?
  7. Do we get food or beverages?
  8. Can I choose my roommates for crash space?
  9. Are the crash spaces co-ed?
  10. What if I didn't sign up online or I missed the application deadline? How can I sign up then?
  11. I want to volunteer at Anime Boston but will I miss all of the stuff i want to see and do?
  12. What's the difference between volunteering and staffing?
  13. Do volunteers get to skip the registration line at the convention?
  14. Can I still cosplay while volunteering?
  15. Does volunteering at Anime Boston get me community service credit for my school or organization?
  16. I applied but I haven't received a response. Does that mean I'm not accepted?
  17. Can we apply as a group for Volunteers?


  1. Do I need to pre-register before signing up as a volunteer?
    You need to pre-register if you're planning to sign up as an All-Con volunteer. You need to have a Convention Membership to be in the convention outside of your volunteering duties. But, if you're signing up as a One-Day volunteer, you do not need to pre-register nor pay yet for a Convention Membership before signing up as a volunteer. Just arrive at the Volunteers Headquarters with $60 as a security deposit. Once you've finished your 4 hours, you will get your $60 back as well as a Discount Voucher good for a 50% discount when you are ready to purchase a Convention Membership and explore the convention.
  2. How will I get my reimbursement?
    Should you meet the minimum requirements, your reimbursement will come in the form of a check in the mail. These will be mailed anywhere from 1-3 months after the convention, but could take longer.
  3. Do I need to buy a Convention Membership in order to sign up as an one-day volunteer?
    No, you do not need to buy a Convention Membership to be a one-day volunteer. You should still register online to be a volunteer however. This will expedite the process and will give you a better chance of being accepted as a volunteer.
  4. If I only want to be an one-day volunteer, how do I get to the Volunteer HQ without a Convention Membership?
    If you're opting to only volunteer as a one-day volunteer, you'll need to be escorted into the Hynes. Please go to the Registration Customer Service desk and they will radio for an escort. Note that acceptance as a one-day volunteer isn't guaranteed if you haven't filled out the Volunteer Application. Please note that you cannot get into the Hynes without an escort or Convention Membership - this will be strictly enforced.
  5. Do I have to pay to become a volunteer?
    Absolutely not. Volunteering requires no payment to become a volunteer and that will never change. For one-day volunteers however, a $60 security deposit (cash only) is required to complete your check-in process. Once you've fulfilled your obligation as a one-day volunteer (or decide to opt out of finishing your obligation), your security deposit will be returned to you immediately.
  6. Is crash space available Thursday night?
    As of this moment, crash space is not available for Thursday night.
  7. Do we get food or beverages?
    There will be breakfast/donuts, lunch, and dinner as well as beverages catered to all All-Con volunteers Friday to Sunday (breakfast only on Sunday). One-Day volunteers are entitled to beverages at anytime they are volunteering.
  8. Can I choose my roommates for crash space?
    You can request whom you want for roommates, assuming they are also All-Con volunteers when you check in at the Volunteer Headquarters. Requests are usually granted; however, there are no guarantees and the Volunteers Manager reserves the right to deny requests for any reason.
  9. Are the crash spaces co-ed?
    Absolutely not. Crash space is kept single-sex for the safety and comfort of volunteers.
  10. What if I didn't sign up online or I missed the application deadline? How can I sign up then?
    Contact the Volunteers Manager and come to the Volunteer Headquarters to see if we can fit you in. Since we are always busy, depending on the day and time, we should be able to find space for you; however, the Volunteers Manager offers no guarantees that we will need more volunteers.
  11. I want to volunteer at Anime Boston but will I miss all of the stuff I want to see and do?
    Our priority is to make sure you have fun at Anime Boston even while you are a volunteer. You should not have to miss out on any event you want to go to. The Volunteers staff will not make you miss out on anything due to volunteer work. That being said, there are minimum hours of volunteering you must meet to qualify for reimbursements, prizes, and crash space (for All-Con volunteers). It is up to you to make sure you meet your required minimum hours of volunteer work.
  12. What's the difference between volunteering and staffing?
    There is a large difference between the expectations of full staff members and volunteers.

    Staff members must put in more hours of work during the convention, 24 hours at the very minimum. The work itself is also harder and more demanding. Staff have a higher accountability and responsibility to the convention and its members.

    Volunteers function as a support to the staff members. They often assist with smaller tasks such as line control, handing out materials, and making deliveries between convention departments.

  13. Do volunteers get to skip the registration line at the convention?
    It depends. All-con volunteers are brought to the front of the registration line only if there's an immediate need for volunteer help. In such a case, volunteer(s) are escorted to the front of the Registration line where they can pick up or pay for their badge. They are then escorted to the VHQ where they will check-in and, after a brief orientation, immediately begin their first shift.
  14. Can I still cosplay while volunteering?
    You may cosplay while volunteering only if it doesn't impede you from wearing the volunteers vest and performing your duties. However, while you are on duty, you are a representative of Anime Boston and need to have a professional appearance.
  15. Does volunteering at Anime Boston get me community service credit for my school or organization?
    As long as your school or organization is well-informed about what Anime Boston is all about, what the volunteering will involve, and has accepted Anime Boston as a credible community service option, you can do volunteer work at the convention and receive credit. Simply sign up, get accepted into the volunteering roster, and complete the work. The Volunteers Manager will then sign off on your paperwork.
  16. I applied but I haven't received a response. Does that mean I'm not accepted?
    Applications for volunteer positions are reviewed and responded to in bulk once the application period has closed. You will not receive a response before we review all the applications.

    Every application is carefully reviewed and considered to ensure they qualify. Those accepted will receive an email confirmation.

    Please keep in mind that there are many volunteer applications and a limited number of positions. Positions are filled on a first-come, first-served basis for qualified individuals.

  17. Can we apply as a group for Volunteers?
    Please contact the Volunteers Manager directly with the details regarding your group.